Specialists Secure Messaging Order

  • Plan
    Details
  • Download results and reports directly into your practice software or as PDF with the Medical-Objects Download Client
    Receive
  • Send using the Medical-Objects Word Plugin OR directly from your compatible practice software
    Send
  • Medical-Objects can perform the installation of the software or liaise with your I.T.
    Initial Install
  • Support from Medical-Objects experienced Help Desk during business hours
    Unlimited Support†
  • Send complex reports with images, graphs and tables in PDF format (4MB Limit)
    PDF Sending
  • Sending
  • $620 + gst
    per specialist per year
    (discount for large practices)
  • yes
  • yes
  • yes
  • yes
  • yes

How to Order

  • Choose your plan.
  • Click the signup button and fill out the form.
  • Follow the submission instructions at the end of the form.

Once we receive your order form, we will contact your practice to organise a time and day for the remote installation of your     Medical-Objects software.
If you have any further queries please contact us.

Frequently Asked Questions

How long does the install take?
The installation generally takes around 30 to 45 minutes.
Does it work on Mac?

The Medical-Objects Download Client is compatible with Mac, provided your practice uses HL7 compatible software (e.g. Genie).

Can it be installed on multiple computers?
Absolutely. The per user pricing is based on per Specialist and not per computer.
Can I or my IT perform the installation?
Absolutely. We are able to provide instructions for your IT support to perform the installation themselves.
Will the install interrupt our practice?
No. The installation will not interrupt the use of any of your other computers at the practice. The installation also does not require a restart of the server.
Refund Policy
Medical-Objects Subscription Refunds

Annual Subscriptions are non-refundable. You must stop your subscription at least 2 business days before the next billing cycle. Any amounts paid prior to you ending your renewal will not be refunded.

†Medical-Objects Unlimited Support

What does my Support Plan cover?

Medical-Objects Support Plans provide helpdesk assistance during business hours. Our support covers over-the-phone training, remote install and re-installs, and assistance with technical issues with the Medical-Objects software.

What does my Support Plan not cover?

Medical-Objects Support Plans do not cover issues that are a result of customer environmental changes that are outside the scope of Medical-Objects products and services. These issues relate to, but not limited to: customer changes in network hardware/settings, antivirus, firewalls permissions. Our Support Plans do not cover malformed messages from the customers clinical software. On cessation of your Medical-Objects practice management software subscription the exporting of data will incur extra support charges.

What Our Customers Are Saying

Jeanette Martin from Bazaar Street Medical Centre wrote

Staff are always friendly and helpful. All matters are dealt with promptly.

Amy Leck from Jimboomba Junction Family Practice wrote

Excellent Service - Lovely staff

Dr Sue Eaglesham from Dr Sue Eaglesham wrote

Prompt, friendly and efficient service.

Sue from Dr Geoff Donald wrote

Thank you for such a speedy and seemless service. Greatly appreciated.