Information Pack – Referral Client

Welcome to Medical-Objects

Your practice has recently been set up with Medical-Objects Referral Client that will enable you to send electronic referrals. Please read over the sections below put together to help you get up and running with Medical-Objects. Don’t forget, if you have any problems at all with the software or just have a question please feel free to contact the Medical-Objects Helpdesk.

Keeping your Provider Information Up To Date

It is important that you keep your current provider list up to date with us, otherwise you may receive results for providers who no longer work at your practice, or you may not receive results for any new providers who join your practice. To add/remove a provider, simply print out the relevant form from the following links and fill out the information and fax it back to us on the number at the top of the form.

How to check your Delivery Report

One of the benefits of having Medical-Objects is the ability to view the Delivery Report. This report gives a full audit trail of all reports that come into your practice as well as those that you send out. For information on how to understand your delivery report please see our video guide or visit the link the wiki below for printable guides. Please note that you are responsible for the checking of your own result delivery. If you are having problems with result delivery you must contact the Medical-Objects Helpdesk.

Delivery Report Printable Guide (Windows)

Delivery Report Printable Guide (MAC)

Delivery Report Video Guide

Training Videos and User Guides

For an extensive list of training resources including videos and printable guides, please see our Referral Training page. If you have any further questions or problems with the training content, please don’t hesitate to contact the Medical-Objects Helpdesk.

Referral Client Training Page

Changing your Practice Software or PC’s

If you change Practice Software or you Server computer you may also need to reconfigure your Medical-Objects software. If you are planning on changing your software or server computer please contact the Medical-Objects Helpdesk and we can arrange an appointment to reconfigure your download client and make the transition as quick and seamless as possible.