Qualification
Certificate III in Information Technology
Duration
2 years
Employment type
Full-time traineeship
Training model
Paid work + structured study
Technology that supports Healthcare Professionals
Medical-Objects is a leading Australian health technology company providing secure, real-time clinical messaging and results delivery to healthcare providers across Australia and New Zealand.
We operate in a highly regulated, fast-moving environment where reliability, accuracy, and security truly matter. Joining Medical-Objects means working in technology that directly supports Healthcare Professionals.
Our head office is located in Maroochydore on the Sunshine Coast, offering a professional yet relaxed workplace culture in a modern office setting.
Environment
Highly regulated & security-focused
Impact
Supports the Healthcare industry
Head Office
Maroochydore, Sunshine Coast
A structured entry into the Health IT Industry
A full-time, paid, two-year traineeship combining formal study with hands-on experience in a production IT Support environment.
Qualification & training partner
Nationally Recognised Qualification: Certificate III in Information Technology (ICT30120)
Delivered by: LearnMe Education (Registered Training Organisation)
Training included
All required study support provided
Trial period
3-month casual paid trial
Program structure
Duration
2 years
Employment type
Full-time traineeship
Location
Maroochydore, on site
Core support skills and industry exposure
Trainees will undertake a Certificate III in Information Technology while gaining valuable real-world experience on our Helpdesk.
Role responsibilities
Studying for and completing the Certificate III in Information Technology
Managing IT Support cases through our Helpdesk system
Providing users with clear and professional technical guidance
Responding to support requests via phone and remote access
Diagnosing and resolving software-related issues
Performing software installations and updates
Following standard Helpdesk and administrative procedures
Participating in training, mentoring, and team activities
Full training and ongoing support will be provided throughout the program.
Industry exposure
Healthcare IT environments
Secure messaging systems
Learn Standards and Security Protocols
Privacy and ISO security framework
IT Standards and Compliance
Who should apply
Ideal for applicants at the start of their IT career who are motivated, reliable, and keen to learn.
This traineeship is ideal for applicants who:
We are looking for people who demonstrate:
A strong interest in IT and technology
Willingness to learn and accept feedback
Attention to detail
Ability to work well in a team environment
Requirements
Have strong written and verbal communication skills
Be an Australian or New Zealand citizen, or hold permanent residency
Be willing to undergo a police check
Have the legal right to work in Australia (VEVO check required)
Supportive culture, modern office
A professional yet relaxed workplace with a strong team ethos and great office perks.
Our workplace values
Reliability
Accountability
Positivity
Teamwork
Attention to detail
These values are discussed further during induction.
Office perks
Barista coffee machine
Pool table, bean bags, and arcade machine
Weekly morning teas
Social activities such as quiz nights
One-hour lunch breaks
Employment conditions
Hours of work
Monday to Friday
8:45 am to 5:00 pm
Location
Medical-Objects Pty Ltd
Sunshine Homemaker Centre
Shop 16b, 100 Maroochydore Road
Maroochydore, QLD
Office located within a shopping centre with nearby cafes, gyms, and amenities.
Additional Information
Paid training time
How training time is allocated during the traineeship
Working hours are allocated to approved training time, in line with award requirements.
Medical-Objects provides a dedicated minimum of 1 hour per week in our training room for trainees to work on coursework during paid work time.
Additional study and assessment activities may be completed during work hours or as agreed.
Training support is provided throughout the program as part of the traineeship.
Training Contract Summary
This traineeship operates under a formal Training Contract registered with the relevant State Training Authority.
The Training Contract confirms
The approved qualification: Certificate III in Information Technology
The Registered Training Organisation
The duration of the traineeship
Your wage level and employment conditions under the National Training Wage
A copy of the Training Contract and key award information will be provided during onboarding.
Benefits of completing the traineeship
Completing the traineeship provides both a recognised qualification and the foundations required for long-term growth in IT.
National qualification
Graduate with a nationally recognised Certificate III in Information Technology (ICT30120).
Paid industry experience
Two years of real-world experience supporting users and systems in a professional IT environment.
Strong Helpdesk foundations
Develop core troubleshooting, communication, and case management skills that apply across IT roles.
Hands-on tooling
Use professional ticketing systems, remote support tools, and documented procedures from day one.
Compliance experience
Learn how IT operates in regulated healthcare environments with strong privacy and security standards.
Mentoring and support
Receive ongoing guidance from experienced IT staff and structured study support throughout the program.
Career progression pathway
Build the foundations required for future roles such as Support Technician, Systems Admin, or further study.
Professional confidence
Develop workplace communication, reliability, and teamwork skills that are valued in any professional environment.